Restaurant General Manager -



Job title

Restaurant General Manager

Reports to



Duties and responsibilities

Saffron Restaurant Group is looking for General Manager for one of franchisee worldwide well-known brand.

General Manager is the senior business leader in the restaurant responsible for upholding all brand standards and core values, while meeting or exceeding brand`s business objectives. Responsible for asset management of the entire facility, the General Manager is expected to demonstrate an entrepreneurial approach to identify and act on opportunities and challenges to maximize the business’ full potential in the market. A suitable candidate should:

  • Demonstrate the ability to grow the business by generating consistent year-over-year entrée count growth.
  • Manage the business in a sustainable manner that meets or exceeds agreed upon financial and other business goals, while adhering to all of brand standards and core values.
  • Attain a level of top-line sales performance that ranks as #1 in your market place competitive set.
  • Communicate a clear direction to his team by understanding the business’ strengths, weaknesses and opportunities.
  • Empower restaurant team with a consistent mission regarding restaurant goals to achieve desired results.
  • Work cross-functionally so that his team executes all systems and processes to consistently deliver all products and services to brand standards.
  • Build a highly functional team of management and hourly team members who share a common vision and values surrounding the overall success of the restaurant.
  • Champion change, ensuring all local and company initiatives are implemented successfully.
  • Foster an environment of customer advocacy in which all team members put the guest first in every situation.
  • Set standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems.
  • Be responsive and hospitable to guest feedback from all sources, including social media and email.
  • Attract and retain the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact.
  • Clearly define goals and expectations for each management and team member using performance review tools and hold his staff accountable for successful performance.
  • Actively nurtures his team’s development and advancement along well-defined career paths.
  • Consistently demonstrate that he have an enduring passion for your own continuous learning and professional development.
  • Understanding of P&L reports of outlet, ability to analyze, make effective decisions which positively effects bottom line.
  • This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned



  • Minimum 10 years of experience in the hospitality industry inclusive of restaurant front line operations.
  • Bachelor’s Degree in HORECA, tourism or Culinary preferred.
  • Very strong knowledge of English (Russian is an advantage).


  • Strong leadership and interpersonal skills
  • Must possess strong communication and listening skills, excellent speaking, reading and writing.
  • Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
  • Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.
  • Multiple language abilities a plus, fluency in English required.
  • Genuine enthusiasm and aptitude for serving people
  • Excellent verbal and written communication skills
  • High level of business acumen and common sense
  • Demonstrates strong problem solving skills through ability to diagnose and implement solutions


Please indicate the name of the position you are applying for in the subject line of the application email. Otherwise the candidacy will not be considered in the review process of the applications collected. Only shortlisted candidates will be invited to the further stages of the recruitment process.


Deadline for applications – December 30, 2021.




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